Resume

June 22, 2009

To give you an idea of my past, feel free to check out my resume at VisualCV.com : http://www.visualcv.com/justincvelthoen

You also might like to check my LinkedIn page as well. I only add people I regularly interact with, so don’t be offended if I don’t add everyone : http://www.linkedin.com/in/justincvelthoen

Objective

Motivated MBA candidate utilizing years of experience with Warehouse Management Systems, both technical and operational, seeking new opportunities to use and cultivate management experience in a technical field. Looking to make use of programming and database background to minimize manual processes and add value to overall performance indicators as the head of a team excited to drive change.

Work History

Eldorado Stone

IT Application Development (7/2006 – Present)

  • Designed and developed intranet for standardized forms management, record keeping and reporting with SQL backend.
  • Proposed, designed and conducted a system-wide pricing audit using GreatPlains/SQL. Based on findings, created and standardized company-wide pricing formulation strategy. Designed extensible automated system for migrating existing inventory and integrating future product lines.
  • Installed Warehouse Management Systems for multiple facilities. Provided supply chain planning, on-site training (including creating instructional materials), wireless network implementation, and systems support.
  • Managed continued maintenance of Handheld RF Units, Access Points, and warehouse infrastructures across 11 facilities which included travel to locations and remotely leading on-site teams to resolutions.
  • Created reports for executive staff to better visualize key performance indicators and metrics essential to business decisions.
  • Worked with Plant Managers and Quality Assurance Managers to create a new process for Warranty Claims. Both designed and coded a web application (ASP/AJAX/VB.NET) to facilitate the new process and allow for increased visibility which shortened warranty claim resolution times from months to weeks.
  • Worked within and maintained Sarbanes-Oxley controls such as beta and development environments for testing all software updates directly or indirectly affecting the ERP and Inventory systems as a child of a publicly traded company.
  • Suggested and directed a social media strategy for Eldorado Stone and was invited to assist with the social media initiative of Headwaters Inc., Eldorado Stone’s publicly traded parent company.

Eldorado Stone

eCommerce Coordinator (2/2007 – Present)

  • Helped plan and implement a Business-to-Business ecommerce solution developed by a 3rd party that was partially responsible for a 43% reduction in Customer Service headcount.
  • Maintained users, content, and images site wide.
  • Led Customer Service Representatives through troubleshooting ecommerce user issues to ensure customer had a single point of contact for all resolutions.
  • Identified possible areas of improvement for version 2 and developed specifications for accepted improvements for 3rd party to develop.

Sysco Food Services

Warehouse Supervisor/Slot Coordinator (2/2004 – 6-2006)

  • Created reports for upper management and executive staff to analyze warehouse production, shrink, and benchmark criteria.
  • Reassigned item locations for optimization based on movement, weight, packing, and receiving with data accumulated from reports personally created using Business Objects, Microsoft Access, SQL, and AS/400 query.
  • Headed special projects dealing with warehouse expansion.
  • Arranged warehouse operations around expansion construction needs.
  • Participated in focus groups to maximize overall productivity in various areas.
  • Administered and assisted corporate IT group with upgrades to proprietary Warehouse Management software on UNIX servers and RF equipment.
  • In-house Champion for an internet based training program for Warehouse and Transportation crew as well as Management staff.
  • Championed Manhattan’s SlotInfo warehouse slotting optimization tool and customized it for local warehouse.
  • Initiated a physical warehouse expansion 34.8% increase of available freezer space and a 50% increase of available cooler space. Swapped and re-slotted Freezer and Cooler areas to best make use of the space and organized a audit to ensure accurate inventory assessment.

Sysco Food Services

Lead Computer Technician (10/2001 – 2/2004)

  • Administered two Warehouse Management servers, applications, and databases.
  • Administered Transportation tracking server, applications, and database.
  • Monitored and verified systems processes on AS/400.
  • Performed maintenance on UNIX, NT, and AS/400 systems.
  • Installed and repaired PCs and printers for warehouse and transportation.
  • Diagnosed and repaired PCs.
  • Designed and ran custom reports based on departmental needs.
  • Mediated technical issues between corporate help desk and programmers to facilitate mutually acceptable resolutions.

Yosemite Community College District

Media Technician (8/2000 – 8/2001)

  • Assisted in maintaining computer operations.
  • Member of special projects team responsible for large planning and setup.
  • Diagnosed and repaired hardware and software problems.
  • Monitored, repaired, and resolved network-related issues.
  • Provided computer-related training and assistance to users and technicians.
  • Maintained security of data and proprietary information.
  • Consistently maintained highest trouble-ticket completion rate.
  • Ensured data security across two networks.

Education
University of Phoenix, San Marcos
Masters of Business Administration (2010)

University of Phoenix, Rancho Bernardo
B.S. in Inforamtion Technology (2002)

Modesto Junior College, Modesto
General Education (2000)